Best Buy PS5 Controller Warranty: Everything You Need to Know

Best Buy PS5 Controller Warranty: Everything You Need to Know. A warranty can provide peace of mind and protect your investment in case anything goes wrong with the controller. This warranty covers a range of issues, from manufacturing defects to accidental damage, ensuring that you can enjoy your gaming experience without worrying about unexpected expenses.

Are PS5 Controllers Covered Under Warranty?

PS5 owners have been eagerly exploring the capabilities of their new DualSense controller, but unfortunately, some have encountered a frustrating issue called stick drift. This problem occurs when the joystick on the DualSense controller starts registering movements even when the player isn’t touching it. It can significantly impact gameplay and diminish the overall experience.

Thankfully, for those affected, there’s some good news. The PS5 controllers are covered under warranty, including the stick drift issue. As long as your date of purchase falls within the one-year time period, you can reach out to Best Buy for assistance. They’ll be able to provide you with the necessary support and guide you through the warranty process.

It’s important to keep in mind that warranties have certain conditions and limitations, so it’s always a good idea to familiarize yourself with the specific terms and conditions of your warranty. This will allow you to understand what’s covered and what’s not, ensuring a smooth and hassle-free warranty claim process.

The warranty offers you the opportunity to have the problem resolved either through a repair or replacement, depending on the extent of the issue.

Best Buy, as an authorized retailer, ensures that you receive the support you need to make the most of your gaming experience. Dont hesitate to reach out to them if you require assistance or have any concerns about your PS5 controllers warranty coverage.

Tips for Prolonging the Lifespan of PS5 Controllers

  • Use a controller charging dock instead of plugging it in directly.
  • Avoid extreme temperatures, both hot and cold.
  • Keep the controller away from liquids and moisture.
  • Don’t excessively drop or throw the controller.
  • Try not to press the buttons too hard or aggressively.
  • Regularly clean the controller, especially the analog sticks.
  • Avoid using the controller while it’s charging.
  • Store the controller in a safe and dry place when not in use.
  • Don’t let pets chew or play with the controller.
  • Update the controller firmware when available.
  • Use a protective case or cover when transporting the controller.
  • Avoid using the controller for long periods without breaks.
  • Don’t leave the controller plugged in for extended periods.
  • Replace the batteries or rechargeable battery pack when necessary.
  • Be gentle with the charging cable to prevent damage.

The cost of repairing a PS5 without a warranty can vary depending on the extent of the damage. In general, the repair invoice can range between $100 and $400. However, if the issue is minor, the charges may be lower, while more extensive repairs will likely incur additional costs.

How Much Does It Cost to Repair a PS5?

Repairing a PlayStation 5 (PS5) console can be quite expensive, especially if you don’t have a warranty. On average, you can expect to pay anywhere between $100 and $400 for repairs.

It’s important to note that the cost of repair will depend on the specific issue with your console. If it’s a minor problem, such as a faulty controller or a software glitch, you may be charged less for the repair. However, if the repairs are extensive, such as a damaged motherboard or a faulty disc drive, you can expect to pay more.

When considering the cost of PS5 repairs, it’s also important to take into account the cost of replacement parts.

In addition to the cost of repairs, you may also need to factor in any additional fees for shipping or diagnostic services. Some repair centers may charge extra for these services, so it’s important to inquire about any additional fees before proceeding with the repair.

It’s always a good idea to weigh the cost of repairs against the cost of purchasing a new console before making a decision. Additionally, it may be worth considering purchasing an extended warranty or insurance plan to protect your investment and avoid costly repair bills in the future.

Source: The cost of a PS5 repair that’s out of warranty?

If you recently purchased a PlayStation console and are experiencing issues with the controller that came with it, such as it not working properly or not connecting, you may be wondering if Best Buy will replace it. The good news is that Best Buy offers a one-time replacement for the controller that was included in the original box of your PlayStation console, so you can get a functioning controller without any additional cost.

Will Best Buy Replace My PS5 Controller?

When it comes to the Best Buy PS5 controller warranty, customers can rest assured knowing that if the controller that came with their console stops working, Best Buy will provide a replacement. This warranty covers a one-time replacement for the controller that was included in the original box of your PlayStation console.

Unlike some warranties that require extensive troubleshooting or repair processes, Best Buy simplifies the replacement process by providing a one-time replacement for the faulty controller.

However, Best Buy does offer various other protection plans and extended warranties for additional controllers or accessories you may have purchased.

This ensures that the controller is within the warranty period and eligible for replacement.

By providing proof of purchase, you can easily obtain a replacement for your faulty controller, ensuring that your gaming experience remains uninterrupted. Remember to check if your additional controllers or accessories are covered under this warranty or explore other protection plans for comprehensive coverage.

How Long Is the Warranty Period for the Best Buy PS5 Controller?

  • The warranty period for the Best Buy PS5 controller is subject to change, so it’s important to refer to the official Best Buy website or contact their customer support for the most accurate and up-to-date information.
  • Best Buy typically offers a standard manufacturer’s warranty for gaming controllers, including the PS5 controller, that covers any defects in materials or workmanship.
  • This warranty period can vary depending on the specific product, so it’s crucial to check the details provided by Best Buy or the manufacturer.
  • During the warranty period, Best Buy may offer repair, replacement, or refund options for eligible PS5 controllers that experience issues covered by the warranty.
  • It’s recommended to retain proof of purchase, such as a receipt or order confirmation, in case it’s required for warranty claims.
  • Remember to review the terms and conditions of the warranty, including any exclusions or limitations, to understand what’s covered and what may void the warranty.
  • If you’ve any concerns or questions about the warranty period for the Best Buy PS5 controller, reach out to Best Buy’s customer support team for assistance.

If you’re looking to get your PS5 controller fixed, a great option is to visit your nearest uBreakiFix by Asurion store. Asurion is a trusted company that provides insurance for various consumer electronics, including smartphones and tablets. uBreakiFix by Asurion specializes in repairing technology, so you can trust them to give your PlayStation controller the boost it needs.

Where Can I Take My PS5 Controller to Get Fixed?

If youre experiencing issues with your PS5 controller, you may be wondering where you can take it to get fixed. One reliable option is to visit a nearby uBreakiFix store. uBreakiFix is a popular repair service that specializes in a wide range of electronic devices, including PlayStation controllers. They’ve locations all across the country, making it convenient for you to find a store near you.

Asurion is a privately held company based in Nashville, Tennessee, that provides insurance for smartphones, tablets, consumer electronics, appliances, satellite receivers, and jewelry. They offer repair services for a variety of devices, including PlayStation controllers. With Asurion, you can have your controller repaired by professionals who specialize in electronics.

Taking your PS5 controller to uBreakiFix or Asurion is a great way to ensure that your device is in good hands. These companies have trained technicians who can diagnose and fix issues with your controller.

They understand that you rely on your controller for gaming and want to minimize any downtime. The technicians at these stores work efficiently to diagnose the problem and provide a solution, so you can get back to gaming as soon as possible.

If your controller is still under warranty, they can assist you with filing a warranty claim and getting a replacement. It’s important to note that warranty coverage may vary, so be sure to check the terms and conditions of your warranty to understand what’s covered.

These companies have the knowledge, experience, and resources to fix your controller and get you back to gaming. So don’t let a malfunctioning controller hinder your gaming experience – visit a repair store today and give your tech a boost.

Online Repair Services for PS5 Controllers: In Addition to Physical Repair Stores, There Are Also Online Repair Services That Specialize in Fixing PlayStation Controllers. These Services Allow You to Ship Your Controller to Them for Repair, Making It Convenient for Those Who Don’t Have a Repair Store Near Them.

Online repair services provide a convenient option for PS5 controller owners who’re unable to access physical repair stores. These services specialize in repairing PlayStation controllers and offer the convenience of shipping your controller to them for repair. This is particularly useful for individuals who don’t have a repair store in close proximity to their location. By utilizing online repair services, you can conveniently have your PS5 controller fixed and get back to gaming in no time.


Whether you're worried about accidental damage, malfunctions, or any other issues that may arise, Best Buy's warranty is designed to provide efficient and reliable solutions. With a seamless claims process and the option to extend coverage beyond the manufacturer's warranty, customers can enjoy their gaming experience knowing that their controller is backed by the trusted service of Best Buy.

Scroll to Top